Check-In : You can access your room from 3pm.
Early Check-In : Where possible, our team will be happy to give you access to your room before 3pm. If you wish to guarantee access to your room from 8am, you will be required to pay an extra 35€ when booking
Check-Out : On the day of your departure, you are asked to vacate your room by 11am at the latest.
Late Check-Out : Where possible, our team will be happy to let you enjoy your room until 2pm on the day of your departure. To enjoy this service, you will be required to pay an extra 35€ when booking.
Opening hours : Our team of receptionists are on hand 24 hours a day, 7 days a week. You will therefore be able to check-in at a time that suits you, and come and go from the hotel as you please.
Fiber WiFi Connection: : In your room, in the lobby and the Grab&Stay area, you will have a WiFi connection free of charge with an unlimited bandwidth.
Animals: Pets are not allowed in the hotel premises.
Luggage storage : Our luggage storage area is at your disposal free of charge, for those of you who arrive before 3pm as well as for those who wish to stroll around town for a few hours without your luggage after having checked-out.
Ironing facilities : If necessary, an iron and ironing board are at your disposal in our luggage storage room.
Shoe-shining : If you want your shoes to shine, a member of staff is at your disposal.
Map of the city : Maps of Brussels and its metro network are available free of charge from reception.
Tours of the city : You will be able to buy tickets for the different tours offered by Brussels City Tours from our receptionists. You will find all the information you need by clicking here.
Parking : Unfortunately, Hotel Alma does not have a parking. However, we recommend the Grand Place car parking, situated a few metres from the hotel. You will find all the information regarding opening hours and prices here
Payment :The property may request prepayment. The property reserves the right to pre-authorize the credit card prior to arrival.